To quote the Grateful Dead, “What a long strange trip it’s been”. Long time readers know that I moved from Minneapolis, Minnesota to San Francisco, California six some months ago. We’ve been renting a single family house since we moved out since we wanted to get a feel for living in San Francisco vs....
I’ve noticed recently that my customers are expecting a lot faster level of support on their questions (even if they ordered at 2:00 AM on a Sunday and I’m asleep). My recent experiences on Twitter my shed some light. We all like near-instant gratification to any issues/problems we might be having as consumers. And...
